Choosing a top-notch dog boarding facility isn’t just about finding a place to drop off your pet while you’re away. It’s about discovering a second home where your dog can feel safe, loved, and stimulated. For many pet parents, the decision can feel overwhelming — and rightly so. You’re trusting a facility with your furry family member’s health, happiness, and safety. So, how do you cut through the noise and identify the best dog boarding option?
Key Amenities to Look For
Amenities can make a huge difference in your dog’s boarding experience. While a basic kennel might meet minimal requirements, top-tier facilities go above and beyond to make your pet feel at home.
Kennels
One of the first things to consider is the type of housing a facility offers. Traditional kennels often feature rows of cages or crates. These are usually secure and clean and come with dog cots and blankets.
Staff Training and Certification
The quality of care your dog receives is directly tied to the qualifications and demeanor of the staff. When evaluating a facility, don’t hesitate to ask about staff credentials and their experience with dog behavior, medical needs, and emergency management.
Well-trained staff should be able to:
- Read canine body language
- Handle dogs of all temperaments and sizes
- Administer medications (no medications where needles are involved)
- Perform CPR and pet first aid
- Intervene in case of altercations or injuries
Facilities that invest in staff certification from organizations like the American Red Cross, PetTech, or the International Boarding & Pet Services Association (IBPSA) demonstrate a real commitment to professional standards.
A strong team is not only knowledgeable but also passionate. During your tour, observe interactions between staff and the dogs. Are they warm, engaged, and attentive? Do the dogs seem excited to see them? These are green flags.
Reviewing Health and Safety Protocols
A sparkling clean lobby and smiling staff are great starts, but the true measure of a boarding facility lies in its health and safety procedures. Here’s what to evaluate:
Vaccination and Health Check Requirements
A reputable dog boarding service will have strict vaccination requirements. These usually include:
- Rabies
- Distemper/Parvo (DHPP)
- Bordetella (kennel cough)
- Canine Influenza (optional but increasingly common)
Some facilities also require proof of a negative fecal test and flea/tick prevention. These standards help prevent disease outbreaks, which are more likely in shared spaces.
If a facility doesn’t ask for documentation, consider it a red flag. Your pet’s health — and that of others — depends on robust screening.
Emergency Response Procedures
Even in the best-run facilities, accidents or health emergencies can happen. That’s why it’s essential that a boarding service has clearly defined emergency response protocols.
Ask:
- Is there a vet on staff or on-call?
- What happens if your dog gets sick or injured?
- Will you be contacted immediately?
- Are emergency transport arrangements in place?
Also, inquire about how staff monitor dogs throughout the day and night. Are there regular wellness checks? Are overnight staff on-site, or is it self-service with remote cameras? A good facility ensures 24/7 monitoring, especially for older dogs or those with medical needs.
Socialization and Playtime
Mental stimulation and physical activity are crucial during boarding stays. Ask how much structured playtime your dog will receive and what the playgroups look like.
Key questions to ask:
- Are dogs grouped by size and temperament?
- Are there separate indoor/outdoor play areas?
- Is playtime supervised at all times?
- What types of enrichment activities are offered?
Some facilities offer agility equipment, bubble play, kiddie pools, and one-on-one cuddle sessions. Others may even provide training refreshers or grooming while your dog is boarding.
The more mentally and physically engaged your pup is, the happier they’ll be — and the more relaxed you’ll feel.
Cleanliness and Facility Maintenance
A clean, well-maintained facility is not only more pleasant — it’s also much safer. On your tour, look for:
- Clean floors free of waste or fur
- Proper ventilation to minimize odors and bacteria
- Secure fencing and gates
- No standing water (mosquito breeding grounds)
- Routine cleaning schedules with pet-safe disinfectants
Ask how frequently the kennels or suites are sanitized and whether bedding, bowls, and toys are washed daily. A commitment to hygiene goes hand in hand with a commitment to your pet’s health.
Transparent Communication and Policies
Trustworthy boarding facilities operate with transparent policies and open communication. Review paperwork carefully, and ask for clarity on:
- Cancellation and refund policies
- Drop-off and pick-up windows
- Late fees or early pickup surcharges
- Special instructions for medical or dietary needs
- Rules regarding aggressive behavior or excessive barking
They should provide a boarding agreement or pet profile form so you can share essential info like feeding schedules, allergies, medications, and preferred vet contacts.
Also, check if you’ll receive daily updates — via texts, photos, or a mobile app. Staying in the loop offers invaluable peace of mind while you’re away.
Trial Visits and Daycare Options
Before committing to a multi-day stay, try a trial day or short overnight visit. Many facilities offer daycare services that help acclimate your dog to the new environment, staff, and routines.
This is especially helpful for:
- Puppies and first-time boarders
- Dogs with separation anxiety
- Senior dogs or those with special needs
Trial runs let you observe how your dog reacts to the setting and whether adjustments are needed. It’s also a great way to build trust — both for your pet and for you.
Online Reviews and Word of Mouth
Don’t underestimate the power of testimonials. Look up the facility on Google, Yelp, and Facebook to read about real pet owners’ experiences. Pay attention to consistent themes:
- Are clients happy with the communication?
- Do dogs seem excited to return?
- Are there mentions of injuries or negative interactions?
- How does the business respond to criticism?
Better yet, ask your veterinarian, dog trainer, or local pet store for recommendations. Word of mouth from trusted sources can be your best guide.
Location and Accessibility
While not a deal-breaker, location can be a deciding factor, especially if you plan to use daycare regularly. Look for a facility that is:
- Easy to reach via your usual commute
- Near your vet (or partnered with one)
- Offers convenient hours for drop-off and pickup
- Has safe and ample parking
Facilities that offer online registration, mobile booking, and customer portals also make scheduling a breeze.
Why Lucky Bones Pet Resort is the Right Choice
If you’re located in or near Canal Winchester, OH, look no further than Lucky Bones Pet Resort. We check every box on this guide — and then some.
At Lucky Bones Pet Resort, we believe every dog deserves care that is as loving and thoughtful as they receive at home. That’s why our staff treats each dog like family. With spacious play areas, clean and comfortable boarding suites, a comprehensive grooming program, and professional training, we offer a full-service experience that prioritizes your pet’s health and happiness.
Our amenities include:
- Comfortable kennels with dog cots and blankets
- Multiple indoor/outdoor play zones
- Certified staff with years of hands-on experience
- On-site grooming and enrichment sessions
- Transparent communication and flexible scheduling
We don’t just board dogs — we nurture them.
Ready to Visit?
Your dog deserves the best. Whether you’re traveling for work or planning a family vacation, give your pet a safe, fun, and comforting boarding experience.
Schedule a visit to Lucky Bones Pet Resort today! See why many Canal Winchester pet parents trust us with their four-legged companions.